V.+Usability+Evaluation

My participant is a female, undergraduate degree in computer science with an MLS degree. Task was performed at Pratt Manhattan Center in the cyber area at 4PM on Friday, April 30, 2010. The answers are in red. The task was conducted using Wordpress.com. As the participant navigates through the task questions, I will observe the number of clicks to achieve success and the time spent on a given task will be recorded. The tasks questions require that the participant look for the information within the website by navigating through different levels of the sites architecture.
 * First Usability Scenario **

The Exit Questions will be given to the participant to address the affective qualities not captured through the task performance. The participant is welcomed and thanked for coming. Because the participant is a friend, a verbal waiver is agreed to be satisfactory for this usability test. I will be taking notes of her comments and all personal information will remain private. Demographic questions were not used. After corrections were made, I conducted a second task on Monday, May 3rd at 1:45 PM with the same participant. Her answers are in black. With these updates the flowchart will have to changed.

We each performed the same 10 task questions on three different users. The other two users were paraprofessional who worked a the library and are fairly computer literate. User number 1 performed the tasks on the first website. Her major concern was the navigation bar, color scheme, double click, no slide show, front size and clarity of the information on the page. She could not distinquish the bold print from the colored print. Most tasks were fairly easy to complete, however because there was no division between the subject titles, she needed to read the entire paragraph to find a travel tip for Philadelphia. Another problem for her was looking for tips and tools under Calendar & Events. This is a legitimate correction of 3Thrifty Travelers. One of the questions asked was does the site live up to its name. Her response was that "the sight looked cheaply made." "I guess the name fits the sight. " After this we immediately changed the site face. When asked a similiar question in the second site exit questions and she said, "It is not a negative to live up to its name. I am more likely to trust this site."

User number 2 and 3 had similiar problems with finding best spots in Boston under Calendars & Events. User number 2 went back to the drop down menu after step 7. The other user did not realize that he had to click on tips & tools. He suggested that Calendar & Events have a separate tab. He found the site user friendly, appealing, simple and easy to navigate. He would comeback to the website.

Task Questions ** 1.You are a college student in New York city and your friend gave you a website “3Thrifty Travellers” to find an affordable vacation spot. You decided to check it out.

2.Look at the website. Take in the location of the everything. No reaction, pleasant expression Much better, clean, I would trust this site

3.From the homepage locate the website map. User found quickly and in one step Same

4.From the destination page locate a hotel of your choice in Connecticut. Divison is not easily seen After navigation bar, click on Connecticut is an extra step. Split areas into categories and post to each one.

5.From the destination page look at the slide show of Atlantic City. User did not find quickly and she discovered that there is no slide show. Two steps and no slide show.

6.From the contact page write down the email address of v.thomas of 3Thrifty Travellers. User found quickly Same

7.From the tips & tools page what is a tip when travelling to Philadelphia? User read the entire paragraph to find Philadelphia. Not bold enough Better

8.From the travel update page what is the latest news in Thrifty travelling? No news found. Same

9.From the calendars & events page what is a best spot in Boston? User did not think of looking for Calendar & Events under Tips & Tools. Took a few minutes sort out. Events can be the main navigation then travel Updates under it.

10.From the tips & tools page recommend a guide book for Atlantic City. Found easily, but not easy to read. Extra step

** Exit Questions: **On a scale of one - five, 4-5 being that you Strongly **Agree** And 1-3 that you Strongly **Disagree**

1.In general the information I was asked to locate was easy to find. Comments: 4; There are two navigation bars. The Cheap Eats bar appears to be the major navigation bar. 4; yes

2. In general the site’s organization made the information easy to find. Comments: 3 ; There are two navigation bars. 2-3;

3.In general the language of the site was understandable. Comments: 5 same

4.The images, colors, typography enhanced my experience. Comments: 1-2 ; Hard to read, color scheme difficult on eyes; cannot tell bold print from colored print. Much better 5.The layout enhanced my experience using this site: Yes or ** No ** No

6.The contrast between the text and background colors made the site legible. Yes or ** No ** Yes

7.The font size was legible. Yes or No Okay yes 8.Overall, I was able to complete the tasks without frustration. Strongly Agree or Strongly Disagree Comments: Okay Yes

9. Does this site live up to its name? Yes or No The sight looks cheaply made. I guess the name fits the sight. It is not a negative to live up to its name. I am more likely to trust this site.

10. Is there anything you would like to see changed on this website: Comments: Navigation scheme, color scheme, change font, make font larger, division. Navigation, double clicking

Greg's Usability Test: The subject of this test is my wife. It was conducted on Monday May 3rd. The conditions were all similar to Vinette's 1.You are a college student in New York city and your friend gave you a website “3Thrifty Travellers” to find an affordable vacation spot. You decided to check it out.
 * Task Questions **

2.Look at the website. Take in the location of the everything.

Looks across the bar at the top at the options

3.From the homepage locate the website map. Task was done quickly

4.From the destination page locate a hotel of your choice in Connecticut. Clicked on Destinations, and then Copnnecticut. Later saw the drop down menus, which would have made this simpler

5.From the destination page look at the slide show of Atlantic City. User went to Atlantic City and looked at the pictures

6.From the contact page write down the email address of v.thomas of 3Thrifty Travellers. This was easily done

7.From the tips & tools page what is a tip when travelling to Philadelphia? User now knew to try and use drop down menu to get more options. User went to Travel Tips section

8.From the travel update page what is the latest news in Thrifty travelling? There is no news posted

9.From the calendars & events page what is a best spot in Boston? User went back to drop down menu after step 7 and found the calendars page

10.From the tips & tools page recommend a guide book for Atlantic City. User did the same to find the Guidebooks page

4-5 being that you Strongly **Agree** And 1-3 that you Strongly **Disagree**
 * Exit Questions: **On a scale of one - five,

1.In general the information I was asked to locate was easy to find. 4

2. In general the site’s organization made the information easy to find. 4

3.In general the language of the site was understandable. 3

4.The images, colors, typography enhanced my experience. 3

5.The layout enhanced my experience using this site: Yes or No 4

6.The contrast between the text and background colors made the site legible. Yes or ** No ** Yes

7.The font size was legible. Yes or No Yes

8.Overall, I was able to complete the tasks without frustration. Strongly Agree or Strongly Disagree Strongly Agree

9. Does this site live up to its name? Yes or No Yes

10. Is there anything you would like to see changed on this website: More destinations

My participant is male, 52 yrs, fairly computer literate. Testing was done on Tuesday, May 4th, in a library in the JCPL were I am employed. Conditions of a testing were very similar to my project partners. 1.You are a college student in New York city and your friend gave you a website “3Thrifty Travelers” to find an affordable vacation spot. You decided to check it out.
 * __PATRICIA'S USUABILITY TEST:__**
 * Task Questions **

2. Look at the website. Take in the location of everything. Just looks from left to right, up, down

3.From the homepage locate the website map. User found it quickly, no problems finding it said that it was user friendly

4. From the destination page locate a hotel of your choice in Connecticut. Went straight to the tab but did not realize that he had to click on tag to find it 5. From the destination page look at the slide show of Atlantic City. No slide show.

6. From the contact page write down the email address of Patricia Vega of 3Thrifty Travelers. User did not find it.

7. From the tips & tools page what is a tip when travelling to Philadelphia? Easy to find

8. From the travel update page what is the latest news in Thrifty travelling? User mentioned NO Comments yet.

9. From the calendars & events page what is a best spot in Boston? Not easy to find and did not realized that he had to click in the tip & tools

10. From the tips & tools page recommend a guide book for Atlantic City. Found easily

4-5 being that you Strongly **Agree ** And 1-3 that you Strongly **Disagree **
 * Exit Questions: **On a scale of one - five,

1. In general the information I was asked to locate was easy to find. Comments: 4; There are two navigation bars. The Cheap Eats bar appears to be the major navigation bar. 4 (for most part)

2. In general the site’s organization made the information easy to find. Comments: 4

3. In general the language of the site was understandable. Comments: 5 same

4.The images, colors, typography enhanced my experience. Comments: 5

5. The layout enhanced my experience using this site: Yes or **No ** YES

6. The contrast between the text and background colors made the site legible. Yes or **No ** YES

7. The font size was legible. Yes or No YES

8. Overall, I was able to complete the tasks without frustration. Strongly Agree or Strongly Disagree YES

9. Does this site live up to its name? Yes or No YES

10. Is there anything you would like to see changed on this website: Comments: Navigation scheme, color scheme, change font, make font larger, division. Calendar of Events should have a tab in itself. He found the websites user friendly, appealing, simple and easy to navigate. He stated that he would come back to the website.